Patient First hospice and pallitave care
Who Are We?
Patient First Hospice & Palliative Care (PFHPC) is a Houston-based, Minority Women-owned hospice agency. We pride ourselves on delivering compassionate end-of-life and palliative care. The owner, Erica Jordan, RN is a registered nurse with 20+ years in hospice and healthcare experience. PFHPC provides comprehensive care and support for individuals and their families with terminal illnesses, focusing on comfort and dignity rather than curative treatments. We offer a range of services and specialty programs, including pain and symptom management, emotional and spiritual support, dementia program, respiratory program, music therapy, pet therapy and bereavement services for families, all within an interdisciplinary team approach. We provide care in the patient's home, however care can be wherever the patient is located.
About Hospice
Hospice care is a special kind of care focused on quality of life for people experiencing an advanced, life-limiting illness. It provides comprehensive medical, emotional, spiritual, and practical support to patients and their families. Hospice is not about giving up; it’s about ensuring comfort, dignity, and peace.
Office Hours and On-Call Availability
Our office is open Monday through Friday from 9:00 AM to 5:00 PM. However, our hospice care team is available 24 hours a day, 7 days a week, including weekends and holidays. If you have an urgent concern or need assistance at any time, please call our main line at 832-916-3552.
Your Core Hospice Team
Hospice Physician: Oversees and coordinates your medical care.
Registered Nurse (RN): Manages symptoms and medications, and provides patient and family education.
Certified Nursing Assistant (CNA): Helps with personal care, including bathing and grooming.
Social Worker: Offers emotional support, assists with financial and legal planning, and connects families with community resources.
Spiritual Care Coordinator / Chaplain: Provides spiritual counseling, regardless of religious affiliation.
Volunteer: Offers companionship, assistance with errands, and respite for caregivers.
Bereavement Coordinator: Provides grief support to family members for up to 13 months after a patient’s passing.
When to Call Your Hospice Team
Please call us immediately if you notice any of the following changes:
• Pain not relieved by medication
• Fever over 100°F
• Rapid or irregular heartbeat
• Increased confusion or excessive sleepiness
• Skin changes such as redness or sores
• Swelling in legs or arms
• No urine output for 24 hours
• No bowel movement for 3 days or no colostomy output for 48 hours
• Persistent nausea, vomiting, or diarrhea
• Difficulty swallowing
• Sudden shortness of breath
• Any fall or physical injury
• Suspected or confirmed COVID-19 exposure or symptoms
We want to know about any changes. Even if not listed, please call if you are concerned.